The Taxpayer First Act was signed into law on July 1, 2019. It helps protect taxpayers from tax-related identity theft by expanding the ability to obtain an Identity Protection Personal Identification Number (IP PIN) to all taxpayers. The new Act also establishes a single point of contact within the IRS for any taxpayer who is a victim of identity theft. The single point of contact will be responsible for tracking the taxpayer’s case to completion and coordinating with other units to resolve the taxpayer’s issues as quickly as possible.
The Act also introduces measures to improve overall IRS customer service. It also protects certain low-income taxpayers from more aggressive forms of IRS debt collection.